Privacy Policy

How we collect, use, and protect your information

Last Updated: August 1, 2023

1. Introduction

PerspectiveHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website perspectivehub.sbs (the "Site") or use our styling services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

We collect information about you in various ways when you use our Site or services:

2.1 Personal Information You Provide

We may collect the following types of personal information when you voluntarily provide it to us:

  • Contact Information: Name, email address, postal address, phone number, and other contact details.
  • Profile Information: Information about your style preferences, body measurements, clothing sizes, and other details relevant to providing our styling services.
  • Payment Information: Credit card details, billing address, and other financial information necessary for processing payments. Note that payment information is processed through secure third-party payment processors.
  • Communication Records: Records of your interactions with us, including emails, chat sessions, and phone conversations.
  • Service Information: Details about the styling services you're interested in or have used.
  • Photos: Images you provide to help us understand your style preferences or current wardrobe.

2.2 Information Automatically Collected

When you access our Site, we may automatically collect certain information, including:

  • Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information about how you use our Site, including pages visited, time spent on pages, links clicked, and actions taken.
  • Location Information: General location information derived from your IP address.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. See our Cookie Policy section for more details.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Social media platforms when you interact with our content or connect your social media accounts to our services.
  • Business partners, such as retail partners we work with to provide styling services.
  • Service providers who help us deliver our services.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

  • Delivering the styling services you request
  • Personalizing your experience on our Site
  • Creating and managing your account
  • Processing payments and fulfilling orders
  • Improving our Site and services
  • Developing new features and offerings

3.2 Communication

  • Responding to your inquiries, comments, or concerns
  • Providing customer support
  • Sending administrative information, such as updates to our terms or policy changes
  • Sending marketing communications (with your consent where required by law)
  • Conducting surveys or collecting feedback

3.3 Analytics and Research

  • Analyzing usage patterns and trends
  • Measuring the effectiveness of our marketing campaigns
  • Conducting research to improve our services
  • Creating aggregated or anonymized data for business purposes

3.4 Security and Legal Compliance

  • Protecting our Site and services from unauthorized access or use
  • Detecting and preventing fraud or other illegal activities
  • Complying with legal obligations
  • Enforcing our terms and policies
  • Resolving disputes

4. How We Share Your Information

We may share your information with the following categories of third parties:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Partners

We may share your information with business partners, such as retail partners, to offer you certain products, services, or promotions related to our styling services.

4.3 With Your Consent

We may share your information with third parties when you consent to such sharing, such as when you choose to share your styling profile with a retail partner.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.6 Protection of Rights

We may disclose your information to protect the rights, property, or safety of PerspectiveHub, our clients, or others when we believe in good faith that such action is necessary.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Correction

You have the right to access and correct the personal information we hold about you. You can review and update your personal information by logging into your account or by contacting us.

5.2 Data Portability

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

5.3 Deletion

You may request that we delete your personal information, subject to certain exceptions provided by law.

5.4 Restriction and Objection

You may have the right to restrict or object to our processing of your personal information under certain circumstances.

5.5 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email, adjusting your communication preferences in your account settings, or by contacting us.

5.6 Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy section below.

5.7 Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common industry standard for Do Not Track signals, our Site may not currently respond to Do Not Track signals.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authority as required by applicable law.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we will ensure that appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.

10. Children's Privacy

Our Site and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. If we make material changes to this Privacy Policy, we will notify you by email or by prominently posting a notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

PerspectiveHub
Flat 59a Ward Springs North
Finleyton, WV99 1RG
United Kingdom

Email: [email protected]
Phone: +44 7775 752023

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.